Last updated: November 2026
Please read these Terms of Service carefully before using the Nevera Auto international store or placing an order.
Interpretation & Definitions
- Company, "We", "Us" or "Our" refers to Nevera Auto.
- Website refers to the Nevera Auto international store at neveraauto.com.
- Goods means the automotive parts and accessories offered for sale.
- Order means a request by You to buy Goods from Us.
- You refers to the person or legal entity using the Website or placing an Order.
- Service refers to the Website and related purchasing services.
Acceptance Of These Terms
By using the Website or placing an Order, You confirm that You are at least 18 years of age, are legally able to enter into a binding agreement, and agree to these Terms. If You don't agree with any part of them, please don't use the Service.
Our Shipping Policy, Returns & Cancellations Policy, Payment Policy and Privacy Policy also form part of these Terms.
Orders & Payment
By placing an Order, You confirm that the information You provide, including payment details, is accurate, complete and authorised. Full payment is due when the Order is placed, unless We agree otherwise.
We may refuse or cancel an Order at our discretion, including (but not limited to) where there are:
- Product availability issues
- Pricing or listing errors
- Suspected fraud or unauthorised transactions
If We cancel an Order, We'll refund the amount You paid for it.
Pricing, Taxes & Duties
Prices on the international store are shown in Your selected currency and are tax-free. Unless they're shown and charged at checkout, import duties, customs fees, local taxes and clearance charges are Your responsibility, are charged by Your country on delivery and are non-refundable.
Product Information & Fitment
We take care to describe our products accurately. Images may be for illustration, and finishes such as carbon fibre weave can vary slightly between items. Fitment information is a guide; please confirm Your vehicle's make, model, year and options before ordering. We're happy to check fitment for You before You buy.
Custom, Made-To-Order & Special Order Products
This includes, but is not limited to, custom steering wheels, most carbon fibre interior and exterior components, and all items marked as Special Order.
Headlights & Large Fragile Items
Because of their size, fragility and packaging, headlight assemblies can't be returned for change of mind once delivered. This doesn't affect items that arrive faulty or damaged; see our Returns & Cancellations Policy.
Shipping & Delivery
Shipping, delivery timeframes, customs and delivery responsibility are covered in our Shipping Policy. Delivery timeframes are estimates only.
Returns & Cancellations
Returns and cancellations are covered in our Returns & Cancellations Policy. Only eligible standard (non-custom, non-special order) products can be returned, subject to approval.
Installation
Where Goods are installed by You or a third party, Nevera Auto isn't responsible for damage caused by incorrect installation, misuse, or failure to follow proper installation and vehicle safety procedures. Professional installation is strongly recommended, and the vehicle battery should always be disconnected before working on electrical components.
Vehicle Compliance
Some products change how a vehicle performs, sounds or looks, and some are intended for off-road or motorsport use only. It's Your responsibility to make sure any modification complies with the road rules, emissions, inspection and registration requirements where You live. If You're unsure, ask us before You buy.
Your Consumer Rights
Depending on where You live, You may have rights under consumer protection laws that can't be excluded or limited by these Terms. Nothing in these Terms affects those rights.
Limitation Of Liability
To the maximum extent permitted by law, Nevera Auto isn't liable for indirect, incidental or consequential loss, including loss of profits, arising from the use of the Website or Goods.
To the maximum extent permitted by law, Our total liability for any claim relating to Goods or the Service is limited to the amount paid for the relevant Order. Nothing in these Terms limits Our liability where it can't be limited by law.
Third-Party Links
The Website may contain links to third-party websites. We're not responsible for the content, policies or practices of those websites.
Termination
We may suspend or end Your access to the Service if these Terms are breached.
Governing Law
These Terms are governed by the laws of New South Wales, Australia. This doesn't remove any protection You have under the mandatory consumer laws of the country where You live.
Changes To These Terms
We may update these Terms from time to time. The version on this page applies to Orders placed after it was published.
Contact Us
Questions about these Terms? Email info@neveraauto.com or use our contact form.