Last updated: November 2026
We want paying for your order to be simple and secure. This policy explains how payment works on the Nevera Auto international store.
Accepted Payment Methods
- Credit and debit cards: Visa, Mastercard, American Express and Discover
- PayPal
- Buy now, pay later: where available in your country, subject to the provider's eligibility checks and terms
- Bank transfer: available for larger orders. Email info@neveraauto.com for details before you order.
Currency
Prices are shown in your selected currency, and you'll see the total you'll pay at checkout before you confirm. Your bank or card provider may charge its own foreign transaction or currency conversion fees; these aren't set by us and are the customer's responsibility.
When You Pay
Full payment is required when you place your order. Orders are processed once payment is confirmed. For bank transfers, we start processing once the funds have cleared in our account.
Taxes & Import Duties
Prices on our international store are tax-free. Unless they're shown and charged at checkout, import duties, customs fees and local taxes are charged by your country on delivery and are the customer's responsibility. See our Shipping Policy for details.
Payment Security
All payments are processed through secure, encrypted payment gateways. Nevera Auto never sees or stores your full card details; they're handled by our payment providers.
Fraud Checks & Verification
To protect our customers, some orders are reviewed for fraud. We may ask for extra verification, such as photo ID or confirmation from the cardholder, before an order is processed. Orders flagged for review are held until verification is complete, and may be cancelled and refunded if it can't be completed.
Declined Payments
If your payment is declined, check that your billing address matches the one your bank has on file, and that your card is enabled for international online purchases. Your bank can also tell you why a payment was declined. If it still won't go through, try another payment method or contact us.
Payment Questions
Having trouble paying, or need to arrange a bank transfer? Email info@neveraauto.com or use our contact form and we'll help.